I have seen a couple of them, and I won’t say those are cloud-native architecture.

I think it’s fair play from Microsoft because the other solution providers like Teamviewer or Beyond Trust, or other third-party vendors are charging a lot of money for their integrated and non-integrated solutions. New Intune Remote Help Solution Available with Intune MEM Admin Center from Microsoft – Pic Credit to Microsoft Remote Help Cost – Additional License Quick assist has some security concerns but with this new solution, Microsoft is going to eliminate those security issues with quick assist. The New Intune Remote help application is based on Quick Assist. This feature will be Generally Available by early next year (2022). It seems the MEM community got surprised with the other license requirement for the new Intune Remote Assistance solution integrated with the admin center. Microsoft already announced that this comes with an additional premium price over existing EMS or M365 E3/E5 licenses. How to Install Intune Remote Help Application Using Intune HTMD Blog () I did review the Teamviewer remote assistance solution (more details at the bottom of this post) integrated into Intune MEM admin center portal. The current remote assistance solution from Teamviewer needs additional integration and connectivity to Teamviewer servers. The Teamviewer solution comes with additional license charges. Microsoft already has a third-party integrated solution ( Teamviewer) for remote assistance or remote control from the MEM admin center portal. Microsoft announced a New Intune Remote Help Solution available with Intune MEM admin center from Microsoft.

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